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FAQS

What does my child need to wear? 

All children should wear trainers and comfy clothing that they are able to run in. 

Jumping Juniors t-shirts are now available to buy. Please email us if you are interested in purchasing kit. 

What do I need to bring for my child's first class? 

A filled-up water bottle, that's it! 

 

Can any family member come and watch? 

We ask that a maximum of two adults per child are able to attend the class. The adult must be listed as either the parent/guardian or emergency contact on the registration form when booking. 

What if my child has low confidence? 

At Jumping Juniors we want to make sure every child feels included. We are happy to have a phone conversation prior to the first class if you wish to do so. Please email us for further information. 

 

Can I leave my child in the hall?

We encourage parents to stay in the hall not only to watch their child/children have a great time but to also get involved if they wish to do so.

We ask that parents stay for the whole duration of the class for all sessions. 

 

My child has a disability, can they take part? 

At Jumping Juniors we are inclusive and want to offer all children the opportunity to take part. Please email or call us to discuss this further.

Where does Jumping Juniors take place? 

Jumping Juniors currently operate at Freedom Leisure Centre in Crowborough. 

 

What if my class gets cancelled?

In an event where Jumping Juniors needs to cancel a class, an e-mail (the one used when making the booking) will be sent out with this update. An option of a refund or a credit note/discount code will be offered. 

What if I've paid for the term and I need to miss a class?

Please email us 48 hours before the class takes place if you can no longer attend a class you have already paid for. We can offer refunds with 48 hours notice, however we will not be able to issue a refund the day before or the day of the class. 

If you have a question which is not answered in our FAQ's or Terms and Conditions, please email us or call on 01892 240397 and we will get back to you as soon as possible. 

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